Genting UK passionately believes in safe gambling and we have a devoted website with full details here: http://www.gentingcasinos.co.uk/playitsafe/
These are the golden rules of safe gaming:
Our casinos follow a number of guidelines to ensure everyone has a safe and enjoyable experience:
Organisations we work with to offer help to problem gamblers
GamCare who operate the National Gambling Helpline (0808 8020 133) - http://www.gamcare.org.uk/
Genting have GamCare Accreditation which is awarded to operators who, following assessment, have demonstrated high levels of player protection and meet the GamCare Player Protection Codes of Practice.
The following areas must be addressed: age verification, socially responsible advertising and promotion, tools for the customer to set limits on spend (eg, limits at cash desk, ability for the customer to self-exclude, content on responsible gambling, reality checks such as clocks and staff training on social responsibility and problem gambling).
Genting also have ACE (Accreditation, Certification, Evaluation) accreditation awarded by the National Casino Forum ACE panel who are a panel of independent experts who evaluate the casinos policies and procedure against the NCF ‘Playing Safe’ Core Code of Practice to ensure they are fully embedded throughout the company.
Other organisations we recommend for help are:
Organisations we assist in research and development: